After dealing with the importance of the right design of the spa’s entrance area and the perspective of the guests during their stay we are today focusing on how the rooms and hallways should be laid out to your guests’ benefit.
Quality Management
Last time, we set off on our journey starting with the guest entering the Spa. Today, we make one step further and look at the guests’ perspective during their stay in the spa and what you can do in terms of spa interior design in order to make it as perfect as possible.
After carrying out more than 100 audits across the world I have seen very different kinds of hotel spas. We have collected my insights regarding the atmosphere in spas on our blog in a series entitled „Every inch in a Spa is Psychology“.
A spa can be simply perfect, designed by the best architects, furnished with the most elegant materials and filled with the most refined fragrances and music – in the end it’s the people in a spa that make the difference. This is why these “inner values” also belong to the personality of a spa. These values are created by the people in the spa and fill it with life. This includes employees and guests.
„The architect deals the cards.“ Many other things can subsequently be altered but hardly a building’s architecture. It defines the frame, within which the atmosphere develops. The architecture always follows a strategic concept. However, it can also be an essential part of that strategy, for example if the architecture is about achieving a unique position.
The spa architecture does not only serve optical purposes. It should also contribute to its profitability. This includes both the accents that it sets and the spatial division that strongly influences the processes in the spa. Read more
Hotels across the world usually have two basic functions: accommodation and catering. Nevertheless, most of them also excel at additional services around those “core competencies” such as events, congresses and trade fairs. A real challenge in regards to safety, hygiene and service are more exclusive areas such as the bathing, spa or fitness areas.
Do you remember Kermit the frog singing, “it’s not easy to be green”? Same is true for communicating quality: it’s not easy to talk about quality. There are several reasons for this… Read more