After having dealt already with the design of the spa’s entrance area as well as with the rooms and hallways in a spa and how they should be arranged, today we are moving forward to yet another very important room in a spa: the reception.
Articles by Dr. Kurt von Storch:
After carrying out more than 100 audits across the world I have seen very different kinds of hotel spas. We have collected my insights regarding the atmosphere in spas on our blog in a series entitled „Every inch in a Spa is Psychology“.
For millennia, healing waters have attracted people’s attention, simply because they were different. They smelled different, for instance sulphurous; they tasted highly metallic or contained a lot of carbonic acid (which made them last longer and “taste better”). Especially thermal waters have always been spectacular, as the sight of freely escaping hot water from the earth was and still is fascinating. These locations often were places of worship and already known for many thousands of years. Read more
When entering a hotel the guest is already received in the lobby by the interior alone. In the spa, it goes even further. Here the design, the light, the materials, the fragrances and sounds fascinate, inspire and “carry away” the guest. They can downright feel the place. The composition of these stimuli does something to our minds, which goes beyond the simple joy of seeing something beautiful. In other words: A good spa with the essential spa elements can have the right to claim to be a walk-in work of art.
There are many different ways thermal water benefits our health. Generally speaking, warm water is good for us. The warmth in combination with zero gravity act deeply relaxing and make us feel safe. While bathing in thermal water, we can put our thoughts in order. The water serves as a support and provides warmth in the form of swimming pools, baths, showers or – as is common in Ayurvedic tradition – in the form of a drink for warmth from the inside.
A spa can be simply perfect, designed by the best architects, furnished with the most elegant materials and filled with the most refined fragrances and music – in the end it’s the people in a spa that make the difference. This is why these “inner values” also belong to the personality of a spa. These values are created by the people in the spa and fill it with life. This includes employees and guests.
„The architect deals the cards.“ Many other things can subsequently be altered but hardly a building’s architecture. It defines the frame, within which the atmosphere develops. The architecture always follows a strategic concept. However, it can also be an essential part of that strategy, for example if the architecture is about achieving a unique position.
The spa architecture does not only serve optical purposes. It should also contribute to its profitability. This includes both the accents that it sets and the spatial division that strongly influences the processes in the spa. Read more
Hotels across the world usually have two basic functions: accommodation and catering. Nevertheless, most of them also excel at additional services around those “core competencies” such as events, congresses and trade fairs. A real challenge in regards to safety, hygiene and service are more exclusive areas such as the bathing, spa or fitness areas.